Hispanic Family Counseling –

Our Journey after PULSE

The first two weeks…

The morning of June 12th impacted not only the

city of Orlando, but the entire World. It was a moment

where everyone let all hate aside and stood up for love

and humanity. The City, the Country, the World

was #OrlandoStrong.

Hispanic Family Counseling, immediately recognized that the City needed our help. With certified, culturally competent therapists, the first two weeks we were able to provide: 

  • Free crisis intervention 
  • Free access to our office
  • Free visits to counsel those in need at their workplaces, schools or their home

This translated to 960 hours of community service which impacted 312 people in critical need.

At Hispanic Family Counseling we make sure that the mental health services provided to our Hispanic community are of upmost quality. As a result of the bonding created through these interactions, therapists were invited and attended viewings of families who they assisted and have been servicing since the tragedy.

Hispanic Family Counseling has been working with 44 survivors and family victims several times a week, or as needed since the tragedy of June 12th at Pulse Nightclub occurred.

                                    Our Community responds to the call


Giving back to the Community was in full effect in the city of Orlando. Everyone took a stand and united to help one another. #HispaFam provided or facilitated the following:

  • Counseling services at the Aveda School
  • A Team of 8 counselors and staff who participated at the

          Latin Vigil held on June 24, 2016

  • A booth set up at a 3-day expo event for the largest Hispanic

          Nonprofit Organization in the Country: National Council La Raza 2016.

  • Attendance at multiple conferences to enrich our knowledge to

          better work for our Hispanic community. 

  • Two weeks of camp for children grades 3rd to 12th --We have been

           able to see the growth and development of the kids that participated

​           and continue to work on helping them understand boundaries,

           the importance of diversity and how to improve their social skills

           and deal with anger.  

HFC in the News

HFC has conducted community outreach by participating in 23 press conferences and interviews including among others:

  • CNN en Español
  • Telemundo Orlando,
  • Orlando Sentinel-- the #1 local newspaper
  • La Nueva 990AM radio station – where we educated radio listeners on how to better understand the effects of tragedy and how to cope with depression and PTSD among other topics.
  • Our Executive Director, Denisse Centeno-Lamas, was a panelist for a press conference that also hosted Dolores Huerta, a recognized American labor leader and civil rights activist. 

HFC Marches with the Community

Not only is giving back to the Community important, but so is

being involved with different entities, businesses and

organizations willing to make an impact in the community by

assisting them with their dire needs. Among the many meetings t

aken to assist survivors, we have been involved with:

  • The Mexican Consulate and families affected by the

          Pulse tragedy to assist them with any legal matters

          as well as offering our counseling services if needed 

  • Several meetings with the Pulse Orlando Mobilization Campaign.
  • Several meetings with National Council of La Raza, and

           their President Janet Murgia to discussed issues Hispanic families are going through and how we are able to assist them. 

  • Discussion with the New York City Council Speaker Melissa Mark Viverito
  • Attended meetings about identifying the gaps and strategize ways to help our community, with

                       Central Florida Foundation

                       Hispanic Federation and their new project Somos Orlando

                       American Red Cross

                       United Way

                       University of Central Florida

                       National Association of Social Work

                       American Foundation for Suicide Prevention

  • Collaborated with the University of Central Florida (UCF) School of Social Work to provide bilingual group counseling for Pulse survivors facilitated by, UCF Professor, Dr. Olga Molina.
  • Memorandum of understanding to better assist our community with:

                       Mental Health Association of Central Florida

                       Hispanic Health Initiative

HFC leads by example

At Hispanic Family Counseling, bettering the quality of life for

our clients is what we live by, but we also believe in best practice. 

Therefore, we responsibly take care of our greatest assets who are

our therapists and staff.

To provide the best service to our community, especially during

crisis intervention, we have been offering the following for our team: 

  • Culturally Competent LGBTQ training for all staff/therapists
  • EMDR training for 2 therapist
  • Yoga
  • Debriefing groups for our therapists and staff by Dr. Nancy Miller
  • Ear-acupuncture -- provided by Community Acupuncture of Orlando
  • Massages -- provided to therapists and staff from School of Holistic Living. 
  • Partnership with UCF to provide bilingual debriefing for counselors by Dr. Olga Molina
  • Hispanic Health Initiative invited #HispaFam for a night of laughter with Elizardi Castro
  • Spiritual outlet with the Christian Puertorrican singer Noemi Luz Bonilla 
  • Lunches distribution by Well Care, Red Lobster, and Lisa Colon among others

At Hispanic Family Counseling, we take pride in aiding survivors and family victims of this tragedy. Our culturally competent, highly trained professionals not only counsel, but educate and bring awareness to our community. This evinces our motto of: bettering the quality of life for all families and individuals suffering from Mental Health conditions.

Two months after PULSE -- Message from our Executive Director:

During the past two months our community has been hurting, we continue to mourn. We experienced probably the most traumatic event of our lives.  It has been extremely emotional. It also feels as a personal attack given that all this happened in my community, to my people.

The level of frustration, pain and hurt is surreal. However, I believe that we are a RESILIENT community, and while we continue to grieve, I do believe that we will heal, never forget, but HEAL. I am very grateful for all the help, donations, and assistance we have received over the last two months. There have been many donations provided by community leaders, from large institutions to humble individuals. We value and humbly accept your contributions and promise to channel them to those in need to the best of our abilities.  Thanks for your support to #HispaFam. 

Our compromise, our Vision…


We are here to serve our community; we are here to serve you.  Please do not hesitate to contact us at

 407-382-9079 or by clicking here if there is anything we can do to help you.  

With peace and love,

Denisse Centeno-Lamas, LCSW

Executive Director

Hispanic Family Counseling, Inc.

2015 Don Quijote Awards Finalist: Hispanic Business of the Year, Five Years or Less

2015 Finalista Premios Don Quijote: Negocio Hispano Del Año, 5 Años o Menos 

After PULSE, many survivors were left without jobs and little to

no money for rent and car payments. Transportation itself became a huge challenge. The Ford Fund, provided an SUV to mobilize clients and therapists and better facilitate their needs during these difficult times.

We have also distributed $1,560 in gift cards as well as several bus passes and a number of goods and donations received from:

  • The Center in Orlando
  • University of Central Florida 
  • Alley/Wise Family
  • IASWG  - International Association for Social Work with Groups
  • Hispanic Federation
  • Ken Macalintal
  • City of Osceola
  • Hope & Help

Hispanic Family Counseling


Hispanic Family Counseling was created in 2012, with the desire and passion to help our community. The Latino community of Central Florida has substantially grown over the last decade and there are not many agencies that specifically target the necessities that we have as Hispanics, starting with the language barriers, but beyond that helping with the acculturation and assimilation process.  

Our vision could not be more precise for this difficult moment: “To be the haven of strength to those in despair and help them embark on a journey of hope where perseverance coexists with education, truth lives with optimism and healing is the destination.”