Hispanic Family Counseling

"mejorando la Calidad DE VIDA"

Karen Perez, Team Leader

Karen was born in Aragua, Venezuela. She graduated from The Andes University with a Bachelor’s Degree in Nutrition & Dietetics. Karen and her family moved to the United States in February of 2016. Karen provides office support for multiple staff at Hispanic Family Counseling, Inc. Her duties include but are not limited to photocopying, faxing, mail distribution and filing. Karen is grateful to God in giving her the opportunity to service the community and to be a part of Hispanic Family Counseling. She enjoys spending quality time with her family, going to the movie theaters, and cooking.  

The HispaFam

               Speaks English                      Speaks Spanish                     Speaks Portuguese                     Speaks Greek                       Speaks Creole                    Speaks French

            *Ph.D.- Doctorate of Philosophy                                                *LCSW- Licensed Clinical Social Worker                                 *LMHC- Licensed Mental Health Counselor

            *LMFT- Licensed Marriage and Family Therapist                       *MSW- Master's in Social Work                                               *MHC- Mental Health Counselor

            *BSW- Bachelor's in Social Work                                              *MPsy- Master's in Psychology                                                 *MA- Master's Degree

Charlene Oliveras, Human Resources 

Charlene was born in San Juan Puerto Rico. She graduated from the Metropolitan University of San Juan where she obtained her master’s degree in Business Administration with a concentration in Human Resources. Charlene worked for almost 19 years for the government of Puerto Rico, 18 years of these for the Municipality of San Juan (County) in the Department of Housing and the Office of Human Resources Administration respectively. She has extensive experience in the areas of Administration, Supervision and Federal Programs. After the passage of Hurricane Maria, Charlene decided to move to the State of Florida like many other Puerto Ricans, looking for new growth opportunities both professionally and personally.

Dinelsa Morales, 

Coming Soon! 

Ligia Mejia, BSW, Referral Coordinator  

Ligia graduated from the University of Central Florida in the spring of 2019 wtih her Bachelor’s in Social Work. She served in the Marine Corps and is a 2-time post 9/11 veteran. She is currently pursuing her Master’s in Social Work degree and wants to focus her work on military families and veterans in the Central Florida area. She is a member of the Phi Alpha Social Work Honor Society (Nu Pi Chapter) at UCF, and is in the Golden Key International Honour Society. Her passions include volunteering in her church's media team, outreach/feeding the homeless community in Downtown Orlando and spending time with her husband and 3 dogs. 

Liza Colon, Referral Coordinator

Liza was born in Bayamón, Puerto Rico. She and her family moved to Florida 11 years ago to look for new professional challenges. She graduated from the Sacred Heart University in Santurce, Puerto Rico, where she obtained a Bachelor's degree in Business Administration. She has worked in Customer Service, Executive of Sales in Airlines like COPA / CONTINENTAL AIRLINES and as Broker of Medical Plans PMC / MMM.  Her passion is to work with customers/clients and it has always been a positive and rewarding experience: "There is no greater religion than service to others, working for the common good is the best creed." She enjoys spending time with her family and friends. Inventing in the kitchen is her therapy and someday she would like to fill her passport by traveling.

Susette Lopez, LCSW, Clinical Supervisor, Licensed Evaluator is a graduate from the University of Central Florida, where she obtained her Master’s degree in Social Work. She also has a Bachelor’s degree in Psychology from the University of Florida, where she gained experience in crisis intervention as well as suicide prevention. Her clinical experience includes providing counseling to individuals experiencing depression and anxiety, as well as working with individuals experiencing other forms of severe mental illness. She has experience working in many populations, including children, adolescents, and adults. In addition, she received her credentials as a Licensed Clinical Social Worker in 2018. She is fluent in both English and Spanish and enjoys spending time with her family and friends, reading, and hiking.

Roberto Llavina, 

Coming Soon! 

Angela Ayala, Referral Supervisor

Angela is originally from Colombia, South America, but moved to the United States in 1999. She graduated from the University of Central Florida with a Bachelor’s degree in Health Services Administration. She completed her internship at Hispanic Family Counseling, Inc. and was given the opportunity to stay with the team as the Administrative Assistant. She plans on beginning her Master’s within the next year. In her spare time, she enjoys spending time with her son, watching movies, working out, and listening to music.

Vivian Rodríguez Torres, Office Manager (Kissimmee)

Vivian was born in Vega Baja, Puerto Rico. She completed her four years of Bachelor of Psychology at the Interamerican University of Puerto Rico in 2017. She also participated in several organizations that perform volunteer work, one of them is called Mission Setenta. Then she moved to the United States to continue pursuing her personal and professional development. She will continue her master’s in Education with specialization in guidance and counseling. She feels very proud and happy to be a part of Hispanic Family Counseling, Inc. 

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Denisse Centeno-Lamas, LCSW, Executive Director has worked with a variety of social service organizations for the last fifteen years. Denisse was born in Puerto Rico and moved to Orlando in 1996 to start her professional career. She received her Master's and Bachelor's degrees in Social Work from the University of Central Florida in 2001 and 2000 respectively. In 2006, she obtained her License as a Clinical Social Worker, and in the same year was named the “Intervention Specialist of the year” by the Center For Drug-Free Living. In 2009, Denisse became a District SAFE Suicide Prevention Counselor for Orange County Public Schools, where she left her mark by contributing significantly to changing OCPS policies to meet state law standards. In her experience with OCPS, Denisse developed the suicide prevention program and reviewed the Baker Act policies for the district, providing suicide prevention training and counseling and serving as a liaison between mental health hospitals, providers, and the school district. In 2012, Denisse decided to follow her dream and create Hispanic Family Counseling, Inc. in July of that year. Today, Denisse provides counseling services to a diverse population of clients and families, as well as serves as the Executive Director for the agency.

For the past few years, Denisse has been an active advocate in the field of suicide prevention. She is currently serving as the President of the American Foundation for Suicide Prevention - Central Florida Chapter - and has been since 2014. Additionally, Denisse is an adjunct professor at the University of Central Florida, teaching an array of social work classes. Denisse is also registered to supervise Clinical Social Work Interns, and regularly supervises employees while they work towards licensure.

Denisse's awards and recognitions include receiving the “Social Worker of the Year 2015 in Central Florida” award given by the National Association of Social Workers. UCF selected her as the “Alumni of the year - 2015” to recognize her influence in the Central Florida community. In October of 2015, Denisse was awarded the Lighthouse Award by the Working Together Coalition for being a "beacon in the community". Denisse was recognized by Orange County Public Schools during Hispanic Heritage month in 2016, was a finalist in La Prensa's Mujeres Destacadas in 2017, and was a distinguished panelist in 2017 for the Hispanic American Professional and Business Women's Association Foundation. Denisse is also a Hispanic Society of Friendship Honorary Member from Lakeview Middle School, the VIP Woman of the Year of the Circle National Association of Professional Women, and a Continental Who's Who Honored Member.  Denisse's business Hispanic Family Counseling has won the Don Quijote Awards "Hispanic Business of the Year" award in 2017. Denisse is a member of several boards, including the American Foundation for Suicide Prevention Central Florida Chapter, Leadership Council National Association of American Foundation for Suicide Prevention, and The United States Fire Department Reserve Corps.

Denisse loves to travel and to spend time with her husband, family, and friends. She is a founder and has been an active member of Iglesia Cristiana Hispana (Discípulos de Cristo) – North Orlando since 1996. 

Marsha Mena, MSW, Reg. CSW Intern, Clinical Coordinator, Therapist is the Clinical Coordinator at Hispanic Family Counseling. In her position, she provides orientation and clinical trainings to new team members, as well provides clinical support and continuing education for current staff. Marsha oversees interns from a variety of Universities who are pursuing their degrees in the areas of Mental Health, Social Work, Marriage and Families, and Psychology. Marsha also provides direct supervision to interns in their generalist and clinical practice from the School of Social Work at the University of Central Florida. Marsha holds a Masters and Bachelors degree in Social Work, and a Children’s Services Certificate from the University of Central Florida. Marsha is also a Registered Clinical Social Work Intern pursuing her license as a Clinical Social Worker in Florida. Marsha speaks English, Spanish, and some Portuguese, and believes that providing services in ones preferred or native language is essential to ensuring that her clients are comfortable and able to express themselves adequately. Marsha is truly passionate about mental health and serving her community, as well as helping those in need.
Marsha has a variety of experience working with adults, adolescents, and children. Her populations of interest include working with young adults and adolescent youth in suicide prevention, trauma, behavioral issues, anger management, domestic violence, eating disorders, child welfare, LGBTQ+, grief & loss, depression, and anxiety. In her experience, she previously worked at a domestic violence shelter for women and children, working with individuals in crisis and providing services to women and families affected by domestic violence and human trafficking. She has previously worked with children in the foster care system and has also provided direct support to students and families as a school social worker for Seminole County Public Schools. Currently, Marsha is providing mental health services as a therapist with HFC as well as a psychiatric hospital in Orlando. 

Nancy Jimenez, 

Coming Soon! 

Sheila Burgos, Art Development 

Coming Soon! 

Marylena Rodriguez, Team Leader

Marylena was born in Venezuela and has been living in the U.S. since 2008. She has an A.S. in Business Administration (Fermin Toro College) and graduated in Barquisimeto, Venezuela. Her work at Hispanic Family Counseling, Inc. includes attending to clients, making appointments on the schedule, maintaining records, and filing in chronological order. Her greatest motivation at work is the direct relationship with clients because she believes that the basis of learning is through interaction. In addition to working at HispaFam, she is able to improve her English daily, and feels she has been given the opportunity to feel part of a big family. She comes from a family with a Christian base. She enjoys playing with children, and loves doing yoga. She enjoys being part of this great family...Hispanic Family Counseling.

Daniela Astudillo, Administrative Support

Daniella is from Ecuador, South America. She has a Bachelor's degree in Business Administration and a Master’s of Science with a Health Services Administration track. At her previous jobs, she has earned experience in many different fields. She has had a variety of positions from Administrative and Financial to Teaching and Hospitality. Daniela completed her internship at Hispanic Family Counseling and has had the opportunity to stay as Administrative Support. She has a strong interest in mental and behavioral health and intends to earn as much experience as possible in the field. in her free time, Daniela enjoys spending time with her family and doing outdoor actives as well as working out. 

Richard Centeno, Director of Operations

Richard was born in Barrio Nuevo, Bayamon, Puerto Rico. He has worked in the health field for over 10 years in administration, finance, billing, and collections creating connections and contracts with various agencies and health insurance plans. He has worked with the Nova Pharmacy in Guaynabo, Hospital Hima in Caguas, and Advanced Infusion Services, which provide hospice services, home care, mobility, pharmacies, and transportation to patients. He graduated from Escuela de Troquelería y Herramentaje de Puerto Rico as a tool and die maker, Liceo de Arte y Technología as a draftsman, and from Cambridge College with an associate degree in Medical Billing. Richard volunteered for many years at the Fondita de Jesus where he worked with the homeless.

Ivelisse Aldea, Billing Specialist 

Ivelisse was born in Aguas Buenas, Puerto Rico. She has an associate degree in medical information systems. She graduated from the Medical Sciences Campus, with studies in Health Services Administration. Finally, she obtained a certification in medical billing plans. She has worked in various healthcare institutions, such as the HIMA San Pablo Hospital, Best Option, among others. In 2011, she decided to move with her family to Lake Mary, Florida in order to seek new professional horizons. She enjoys spending time with her family and friends. She is an active member of the Hispanic Christian Church Disciples of Christ in North Orlando. At Hispanic Family Counseling, she is responsible for billing services, auditing medical records, and also assisting in administrative tasks.

Olga Acevedo, Director of Finance

Olga oversees the billing operations and is the liaison between Hispanic Family Counseling, Inc. and insurance companies. As the first HispaFam employee, she holds many key roles that are crucial to the success of the business. Some of the projects that she has been involved with include: developing and implementing the policies and procedures for DME, hospice, and the home care accreditation process. Her background includes experience in the banking field, legal, accounting, and medical offices. She graduated from the Interamerican University of Puerto Rico.