Richard Centeno, Director of Operations

Richard was born in Barrio Nuevo, Bayamon, Puerto Rico. He has worked in the health field for over 10 years in administration, finance, billing, and collections creating connections and contracts with various agencies and health insurance plans. He has worked with the Nova Pharmacy in Guaynabo, Hospital Hima in Caguas, and Advanced Infusion Services, which provide hospice services, home care, mobility, pharmacies, and transportation to patients. He graduated from Escuela de Troquelería y Herramentaje de Puerto Rico as a tool and die maker, Liceo de Arte y Technología as a draftsman, and from Cambridge College with an associate degree in Medical Billing. Richard volunteered for many years at the Fondita de Jesus where he worked with the homeless.



The HispaFam

Karen Perez, Administrative Support 

Karen was born in Aragua, Venezuela. She graduated from The Andes University with a Bachelor’s Degree in Nutrition & Dietetics. Karen and her family moved to the United States in February of 2016. Karen provides office support for multiple staff at Hispanic Family Counseling. Her duties include but are not limited to photocopying, faxing, mail distribution and filing. Karen is grateful to God in giving her the opportunity to service the community and to be a part of Hispanic Family Counseling. She enjoys spending quality time with her family, going to the movie theaters, and cooking.  


Angela Ayala, Administrative Assistant/ Referral Coordinator

She is originally from Colombia, South America, but moved to the United States in 1999. She graduated from the University of Central Florida with a Bachelor’s degree in Health Services Administration. She completed her internship at Hispanic Family Counseling and was given the opportunity to stay as the Administrative Assistant. She plans on beginning her Master’s within the next year. In her spare time, she enjoys spending time with her son, watching movies, working out, and listening to music.

Marylena Rodriguez, Compliance Specialist

She was born in Venezuela and has been living in the U.S. since 2008. She has an A.S in Business Administration (Fermin Toro College) and graduated in Barquisimeto, Venezuela. Her work at Hispanic Family Counseling includes attending to clients, making appointments on the schedule, maintaining records, and filing in chronological order. Her greatest motivation at work is the direct relationship with clients because she believes that the basis of learning is throughinteraction. In addition to work at HispaFam, she is able to improve her English daily, and feels she has been given the opportunity to feel part of a big family. She comes from a family with a Christian base. She enjoys playing with children, and loves doing yoga. She enjoys being part of this great family...Hispanic Family Counseling.

Olga Acevedo, Director of Finance

Olga oversees the billing operations and is the liaison between Hispanic Family Counseling and insurance companies. As the first HispaFam employee, she has many key roles that are crucial to the success of the business. Some of the projects that she has been involved with include: developing and implementing the policies and procedures for DME, hospice, and the home care accreditation process. Her background includes experience in the banking field, legal, accounting, and medical offices. She graduated from the Interamerican University of Puerto Rico.

Hispanic Family Counseling

KEY:        Speaks English                    Speaks Spanish                   Speaks Portuguese                          Speaks Creole                      Speaks French

*Ph.D.- Doctorate of Philosophy                                             *LCSW- Licensed Clinical Social Worker                            *LMHC- Licensed Mental Health Counselor

*LMFT- Licensed Marriage and Family Therapst                  *MSW- Master's in Social Work                                           *MHC- Mental Health Counselor     

*BSW- Bachelor's in Social Work                                           *MPsy- Master's in Psychology                                            *MA- Master's Degree

Selys Rivera, Community Outreach Liaison

Selys is originally from Puerto Rico, grew up in Massachusetts, and later moved to Florida for college. She graduated from Florida Southern College with a B.A. in English Writing and a minor in Spanish. She is currently studying her Master’s of Social Work at the University of Central Florida. She has a passion for the Hispanic community and a strong interest in advocacy work.


Ivelisse Aldea, Billing Specialist 

She was born in Aguas Buenas, Puerto Rico. She has an associate degree in medical information system. She graduated from the Medical Sciences Campus, with studies in Health Services Administration. Finally, she obtained a certification in medical billing plans. She has worked in various healthcare institutions, such as the HIMA San Pablo Hospital, Best Option, among others. In 2011, she decided to move with her family to Lake Mary, Florida in order to seek new professional horizons. She enjoys spending time with her family and friends. She is an active member of the Hispanic Christian Church Disciples of Christ in North Orlando. At Hispanic Family Counseling, she is responsible for billing services, auditing medical records, and also assisting in administrative tasks.


Valeria Morales, Office Manager

She was born in Bayamon, Puerto Rico. She graduated from the University of Central Florida in May 2014 with a Bachelor's Degree in Health Services Administration. Currently she is obtaining her Master's in Business Administration with a dual concentration in Project Management and Human Resources. Valeria began with HFC as the Administrative Assistant in March 2014. Being the second administrative employee of HFC, Valeria has been involved in almost all aspects the agency. She runs daily operations at the office, coordinates with our therapists, works on office projects, represents HFC at community events, and works with our Interns. In addition, she attends business meetings with the Working Together Coalition, the Hispanic Chamber of Commerce of Metro Orlando, the Mental Health Association of Central Florida, insurance company meetings and trainings, and many more organizations. Valeria is proud to be the Secretary of the Board for the American Foundation for Suicide Prevention (AFSP) Central Florida Chapter. She is also an active field advocate for AFSP. She emails with our local congress representatives and senators about mental health issues. Valeria has been to Washington D.C in 2015 and 2016 as a participant the AFSP Advocacy Forum to speak with legislators and advocate for mental health and suicide prevention.


Daniela Astudillo, Administrative Support

She is from Ecuador, South America. She has a Bachelor's degree in Business Administration and a Master’s of Science with a Health Services Administration track. At her previous jobs, she has earned experience in many different fields. She has had a variety of positions from Administrative and Financial to Teaching and Hospitality. Daniela completed her internship at Hispanic Family Counseling and has had the opportunity to stay as Administrative Support. She has a strong interest in mental and behavioral health and intends to earn as much experience as possible in the field as a short term goal.

mejorando la Calidad de Vida