Hispanic Family Counseling

mejorando la Calidad de Vida
                                      

Karen Perez, Team Leader

Karen was born in Aragua, Venezuela. She graduated from The Andes University with a Bachelor’s Degree in Nutrition & Dietetics. Karen and her family moved to the United States in February of 2016. Karen provides office support for multiple staff at Hispanic Family Counseling. Her duties include but are not limited to photocopying, faxing, mail distribution and filing. Karen is grateful to God in giving her the opportunity to service the community and to be a part of Hispanic Family Counseling. She enjoys spending quality time with her family, going to the movie theaters, and cooking.  


Jessica Heredia, LMHC, Clinical Director is a Licensed Mental Health Counselor at Hispanic Family Counseling Inc. Jessica holds a Master’s Degree in Guidance and Counseling from Bayamon Central University in Puerto Rico; a Master’s Degree in Christian Clinical Counseling from Central Christian University in Orlando, Florida; and a Diploma in Biblical Studies and Theology from A/G Multicultural Theological Institute. Jessica's professional experience began and developed in church ministries, and included being a Children's Director and a Youth Pastor. She is fully bilingual and her previous work experience includes working with many diverse populations including children, youth, marriage, and family. Jessica is a certified case manager and has EMDR full training, and is looking forward to having an EMDR certification. She has provided services to diverse populations in terms of cultural, social, and ethnic background. For more than 4 years, Jessica was part of the Youth Pastor Team, Worship Team and Translation Team Ministries at a local church. Additionally, she has experience in presenting at conferences and giving training to churches and schools (in the USA and Puerto Rico) on the topics of Domestic Violence, Differences between ADHD and Anxiety signs & symptoms, Assertive Communication, and Leadership. Jessica is happily married to Norbert for more than 14 years and together they have 2 dynamic sons. Lately, she's been developing professional experience leading groups to educate and empower children and youth. Jessica feels blessed to be a facilitator in the field for individuals looking to regain self confidence and empowerment. She is also on various boards, including Early Learning Coalition of Osceola County, Healthy Start Coalition of Seminole County, and The United States Fire Department Reserve Corps.

Vivian Rodríguez Torres, Office Manager (Kissimmee)

She was born in Vega Baja, Puerto Rico. She completed her four years of Bachelor of Psychology at the Interamerican University of Puerto Rico in 2017. She also participated in several organizations that perform volunteer work, one of them is called Mission Setenta. Then she moved to the United States to continue pursuing her personal and professional development. She will continue her master’s in Education with specialization in guidance and counseling. She feels very proud and happy to be a part of Hispanic Family Counseling, Inc. 

Liza Colon, Referral Coordinator

She was born in Bayamón, Puerto Rico. She and her family moved to Florida 11 years ago to look for new professional challenges. She graduated from the Sacred Heart University in Santurce, Puerto Rico, where she obtained a Bachelor degree in Business Administration. She has worked in Customer Service, Executive of Sales in Airlines like COPA / CONTINENTAL AIRLINES and as Broker of Medical Plans PMC / MMM.  Her passion is to work with customers/clients and it has always been a positive and rewarding experience: "There is no greater religion than service to others, working for the common good is the best creed." She enjoys spending time with her family and friends. Inventing in the kitchen is her therapy and someday she would like to fill her passport by traveling.

KEY:        Speaks English                    Speaks Spanish                   Speaks Portuguese                          Speaks Creole                      Speaks French

*Ph.D.- Doctorate of Philosophy                                             *LCSW- Licensed Clinical Social Worker                            *LMHC- Licensed Mental Health Counselor

*LMFT- Licensed Marriage and Family Therapst                  *MSW- Master's in Social Work                                           *MHC- Mental Health Counselor     

*BSW- Bachelor's in Social Work                                           *MPsy- Master's in Psychology                                            *MA- Master's Degree

Angela Ayala, Referral Supervisor

She is originally from Colombia, South America, but moved to the United States in 1999. She graduated from the University of Central Florida with a Bachelor’s degree in Health Services Administration. She completed her internship at Hispanic Family Counseling and was given the opportunity to stay as the Administrative Assistant. She plans on beginning her Master’s within the next year. In her spare time, she enjoys spending time with her son, watching movies, working out, and listening to music.

Marsha Mena, MSW, Reg. CSW Intern, Intake Coordinator/Intake Supervisor

Marsha is a recent graduate from the University of Central Florida (UCF), who obtained her Bachelors in Social Work and a Children’s Services Certificate in May 2015. She is continuing her education at UCF and currently in the Master’s in Social Work program, while interning with Hispanic Family Counseling. Marsha has been in the field for about 2 years. She has a variety of experience with adults, adolescents and children. Marsha is a Social Change and Victim Advocate at SafeHouse of Seminole, working with individuals in crisis and providing services to women and children who are involved in Domestic Violence and Human Trafficking. Marsha previously interned at Community Based Care of Central Florida (CBCCFL) and worked with youth ages 15-21 in Extended Foster Care by providing direct services, support, and empowerment. Marsha enjoys engaging youth in activities and enhancing self-esteem and confidence, as well as developing social skills. Marsha has a vast amount of experience in mentoring youth from the Legacy Mentoring program at CBCCFL and Big Brothers Big Sisters. Marsha's population of interest include working with adults and adolescent youth in Suicide Prevention, Domestic Violence, Child Welfare, LGBTQ+ and Grief & Loss. Marsha is speaksEnglish, Spanish, and some Portuguese. She enjoys spending time with her family and friends, being crafty, and volunteering with different agencies on her free time.

Denisse Centeno-Lamas, LCSW, has worked in a variety of social service organizations for the last fifteen years. Denisse was born in Puerto Rico and she moved to Orlando in 1996 to start her professional career. She received her Masters and Bachelors in Social Work from the University of Central Florida in 2001 and 2000 respectively. In 2006, she obtained her License as a Clinical Social Worker. In 2012, Denisse decided to follow her dream and that is when she created Hispanic Family Counseling, Inc. in July of the same year. Today, Denisse provides counseling services to a diverse group of clients and families, besides being the Executive Director. For the past few years, Denisse has been an active advocate for Suicide Prevention. In fact, she is the President of the American Foundation for Suicide Prevention - Central Florida Chapter - since 2014 to date. Additionally, Denisse is an adjunct professor at the University of Central Florida teaching an array of different classes pertaining to social work. Also, Denisse is registered to supervise Clinical Social Work Interns. Recently, Denisse was awarded as the “Social Worker of the Year 2015 in Central Florida” by the National Association of Social Workers. Furthermore, UCF selected her as “Alumni of the year - 2015” due to her great influence in the Central Florida community. In October 2015 Denisse' was awarded the Lighthouse award by the Working Together coalition for being a beacon in the community. Denisse was recognized by Orange County Public Schools during Hispanic Heritage month in 2016. Denisse was a finalist in La Prensa's Mujeres Destacadas 2017. Denisse loves to travel and to spend time with her husband, family, and friends. Likewise, she is a founder and an active member of “Iglesia Cristiana Hispana (Discípulos de Cristo) – North Orlando” since 1996. She is also on various boards, including American Foundation for Suicide Prevention Central Florida Chapter, Leadership Council National Association of American Foundation for Suicide Prevention, and The United States Fire Department Reserve Corps.

Marylena Rodriguez, Team Leader

She was born in Venezuela and has been living in the U.S. since 2008. She has an A.S in Business Administration (Fermin Toro College) and graduated in Barquisimeto, Venezuela. Her work at Hispanic Family Counseling includes attending to clients, making appointments on the schedule, maintaining records, and filing in chronological order. Her greatest motivation at work is the direct relationship with clients because she believes that the basis of learning is throughinteraction. In addition to work at HispaFam, she is able to improve her English daily, and feels she has been given the opportunity to feel part of a big family. She comes from a family with a Christian base. She enjoys playing with children, and loves doing yoga. She enjoys being part of this great family...Hispanic Family Counseling.

Daniela Astudillo, Administrative Support

She is from Ecuador, South America. She has a Bachelor's degree in Business Administration and a Master’s of Science with a Health Services Administration track. At her previous jobs, she has earned experience in many different fields. She has had a variety of positions from Administrative and Financial to Teaching and Hospitality. Daniela completed her internship at Hispanic Family Counseling and has had the opportunity to stay as Administrative Support. She has a strong interest in mental and behavioral health and intends to earn as much experience as possible in the field. in her free time, Daniela enjoys spending time with her family and doing outdoor actives as well as working out. 

Richard Centeno, Director of Operations

Richard was born in Barrio Nuevo, Bayamon, Puerto Rico. He has worked in the health field for over 10 years in administration, finance, billing, and collections creating connections and contracts with various agencies and health insurance plans. He has worked with the Nova Pharmacy in Guaynabo, Hospital Hima in Caguas, and Advanced Infusion Services, which provide hospice services, home care, mobility, pharmacies, and transportation to patients. He graduated from Escuela de Troquelería y Herramentaje de Puerto Rico as a tool and die maker, Liceo de Arte y Technología as a draftsman, and from Cambridge College with an associate degree in Medical Billing. Richard volunteered for many years at the Fondita de Jesus where he worked with the homeless.



Ivelisse Aldea, Billing Specialist 

She was born in Aguas Buenas, Puerto Rico. She has an associate degree in medical information system. She graduated from the Medical Sciences Campus, with studies in Health Services Administration. Finally, she obtained a certification in medical billing plans. She has worked in various healthcare institutions, such as the HIMA San Pablo Hospital, Best Option, among others. In 2011, she decided to move with her family to Lake Mary, Florida in order to seek new professional horizons. She enjoys spending time with her family and friends. She is an active member of the Hispanic Christian Church Disciples of Christ in North Orlando. At Hispanic Family Counseling, she is responsible for billing services, auditing medical records, and also assisting in administrative tasks.


Olga Acevedo, Director of Finance

Olga oversees the billing operations and is the liaison between Hispanic Family Counseling and insurance companies. As the first HispaFam employee, she has many key roles that are crucial to the success of the business. Some of the projects that she has been involved with include: developing and implementing the policies and procedures for DME, hospice, and the home care accreditation process. Her background includes experience in the banking field, legal, accounting, and medical offices. She graduated from the Interamerican University of Puerto Rico.

The HispaFam